Deleting your data

Three different things you might want

They are not the same, and the smallest one is often what people actually mean.

Stop Happyads reading your ads

Revoke the connection. Your Happyads account stays, your history stays.

Delete everything about your advertising

Delete your workspace. The account, the connections, every figure we pulled and everything you made in the campaign builder go with it.

Come off the waiting list

Ask us to remove your email address. There is nothing else attached to it.

Revoking from Meta's side

You do not need us for this, and it takes effect immediately. In Facebook, go to Settings & privacy, then Settings, then Business integrations. Find Happyads in the list and remove it.

The access token we hold stops working the moment you do this. We keep the figures already synced until you also ask for deletion below.

Deleting your Happyads account

Email us at privacy@happyads.so from the address you signed up with, and ask for your account to be deleted. Using the signup address is how we know it is you; if you cannot, we will ask you something else that proves it.

Self-service deletion from inside the product is being built. Until it is there, email is the route, and it reaches the same place.

What gets deleted

Deleting your workspace removes all of it. The rows in the database go in one operation; the files you uploaded sit in storage and are removed alongside them. Two records are kept back and nothing else: invoices, which Danish bookkeeping law requires us to keep, and the record of which version of the terms and of the data processing agreement your company accepted, which we keep for five years. That record carries the name of your workspace and the email address of the person who accepted. The privacy policy describes both.

• Your login and your workspace membership.
• Your Meta connection, including the encrypted access token.
• Every ad account you connected, with its name, currency and settings.
• Every campaign, ad set and ad we had recorded.
• Every daily figure: spend, impressions, clicks, conversions, conversion value and the rates derived from them.
• Any revenue figures you entered yourself.
• Every campaign draft: your choices, your ad text, your headlines and your links.
• Every image you uploaded to the campaign builder. They live in file storage rather than in the database, so they are removed as a separate step in the same request.

We do not delete anything inside your Meta account. Your campaigns, your ads and your history stay exactly where they are — including anything Happyads created for you, which is yours. Deleting here removes our copy, not your advertising; campaigns you want stopped must be paused or deleted in Meta.

How long it takes

We action deletion requests within 30 days, and in practice far sooner. You get a confirmation when it is done.

Encrypted backups may hold a copy for a short period afterwards as they roll over. Nothing is restored from them except to recover from a failure, and the deletion is reapplied if that ever happens.

Coming off the waiting list

Email privacy@happyads.so and say so. We hold your address and nothing else, so there is nothing else to remove.

Contact

Happyads is a service operated by Oaksmond ApS, CVR 43117785, Hovborgvej 1, 6623 Vorbasse, Denmark.

Hovborgvej 1, 6623 Vorbasse, Denmark. privacy@happyads.so.